Privacy Policy
Last updated: September 1, 2026
MoldThemes (“MoldThemes”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the information you provide when using our website, products, and services.
This Privacy Policy explains what information we may collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
Depending on how you use our website and services, we may collect the following information:
Information You Provide
You may voluntarily provide information when you:
- Contact us through our website
- Request support or customization services
- Submit an inquiry or project request
- Subscribe to communications, where available
- Communicate with us by email or other available channels
This information may include your name, email address, website address, project details, and other information you choose to provide.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically by our website or hosting infrastructure, such as:
- IP address
- Browser and device information
- Operating system
- Referring website
- Pages visited
- Date and time of visits
- Basic usage and diagnostic information
This information may be used for security, troubleshooting, analytics, and improving our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and support requests
- Provide requested support or development services
- Communicate with you about our products and services
- Improve our website, themes, plugins, and documentation
- Diagnose technical problems
- Protect our website against abuse, fraud, and security threats
- Comply with applicable legal obligations
We do not use your personal information for purposes unrelated to the operation of our website and services without an appropriate legal basis or your consent where required.
3. WordPress Products
Our WordPress themes and plugins may be downloaded and used without creating an account or providing personal information, where applicable.
Our products may communicate with external services when necessary for functionality, updates, security, or other documented features. Any information handled through such services is subject to the applicable service’s privacy policy.
4. Support and Development Services
If you hire MoldThemes for support, customization, or development services, we may collect information necessary to provide those services.
You should only provide information that is reasonably necessary for us to perform the requested work. Please do not send passwords, payment-card information, authentication credentials, or other sensitive information unless specifically required through an appropriate secure process.
5. Cookies
Our website may use cookies and similar technologies to provide essential functionality, remember preferences, understand website usage, and improve the user experience.
Third-party services used by our website may also set their own cookies according to their respective policies.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
6. Analytics and Third-Party Services
We may use third-party services such as website analytics, hosting, security, communication, or other infrastructure providers.
These providers may process limited technical or personal information on our behalf as necessary to provide their services.
Where applicable, their processing of information is governed by their own privacy policies and terms.
7. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers when reasonably necessary to operate our website, provide services, maintain security, or fulfill your request.
We may also disclose information when required by law, legal process, or to protect the rights, safety, and security of MoldThemes, our users, or others.
8. Data Security
We take reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
10. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where legally permitted
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To make a privacy-related request, please contact us using the contact information available on our website.
11. Children’s Privacy
Our website and services are not intentionally directed toward children, and we do not knowingly collect personal information from children without appropriate authorization.
12. External Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact MoldThemes through the contact information provided on our website.